About Course
In this course, you will learn how to manage modern digital workspaces, streamline business operations, and support executives, teams, and clients with professionalism and efficiency. From productivity tools and task management systems to email and calendar mastery, you’ll gain the foundational skills every remote professional needs.
You will handle customer communication, manage support systems, coordinate schedules, track projects, and maintain brand-aligned correspondence developing the practical skills to keep businesses running smoothly. Hands-on modules guide you in file organization, documentation, SOP creation, CRM management, and email automation to ensure you’re career-ready from day one.
You’ll work with tools like Notion, Trello, ClickUp, Google Workspace, Microsoft 365, Mailchimp, HubSpot, Zendesk, and Calendly, applying real-world workflows and building a portfolio of tangible VA deliverables.
By the end of this course, you’ll be equipped to provide professional executive support, customer service, operational management, and marketing assistance making you a highly valuable asset for startups, SMEs, agencies, and remote teams globally.
Course Content
Introduction to Virtual Assistance Tools & Systems (VAA 101)
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Fundamentals of Virtual Assistance and Digital Workflows
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Essential Productivity and Communication Apps
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Organization, Scheduling, and File Management Systems
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Client Coordination, Documentation, and Reporting Processes
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Performance Metrics, Professional Standards, and Ethical Practice